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Here's what our customers have to say about their Factory To Home experience.
Based on 222 reviews

Very happy with the product I ordered and very happy with the service I received. Extremely happy to recommend this honest and reliable Company.

Wall Mounted Industrial Pipe Shelf

Disappointed at how frail they are.I thought the timber would be heavier.
Also some paint was chipped off one of the draws.


Stylish chairs, compact for smaller areas, cushions are well padded but for me the covers have let this stylish design down. While they are washable, the whole concept is brought down as they are impractical. Watch what clothes you wear when sitting as they can tear the covers eg any outside studs or glitter design. The covers are meant to be beige but look more yellow Worth it to throw an empty doona cover over the top to offer protection.

I’m stilling waiting for half of it.

nice and light

love these units, we bought two. Plus they come assembled

Very quick

Very quick and easy and good price

Missing parts

Three out of Four stools complete but part missing from fourth still waiting for confirmation of dispatch of missing part two weeks later!

Free standing vacuum stand

Amazing, really easy to assemble and gives me storage for all the parts!! Delivered within 3 days of my order! Thankyou!!

Its just perfect for me!

This skimmer is strong and it looks good in my kitchen.
I can highly recommend this seller and I'm already purchasing matching utensils as I upgrade my kitchen.

Cute looking bed, but very light weight, very poor wood quality

No updates from the courier company about the shipment details. hence had to reach back to the vendor on more than one occasssion to track the item.
once the item arrived, found that the instructions and the screw parts were ok. the mini thin spanner supplied with the kit is not at all enough to tighten the screws. the align key however is good. lights worked fine. material looks nice, but the wood quality beneath the material is really poor as it very very light weight. because of the poor wood quality the lift is also a little wobbly. manufaturers cud have used a better quality wood for panels.

Very happy with product

Ordered online a double bed, received in good condition, very pleased with purchase and service

Hi Brian, thank you for sharing your positive experience with us. Please reach out if there is anything we can do to keep it going!

I can’t rate my new outdoor setting as I’m still waiting on part of it!

It’s now been about 3 weeks since part of the outdoor set was delivered, the response from the service department has been fantastic but that isn’t of any help when I was planning to use this for an occasion we had last week!
Hopefully the remaining box will be delivered next week.

Hi Hazel,

I am glad that this was resolved and I am very grateful that you were extremely understanding. We hope you love your purchase.

Out side storage box

The sides do not clip into bottom of box and remain secure I can not use this now as bugs and moisture will be able to get inside the box very very disappointed with my purchase what a brumby .

Hi Lorraine,

Thank you for your review! We have sent you an email about this and hope to hear back from you soon. We'd love to fix the situation for you ASAP.

Thank you!

Bedside drawers

Love the bedside drawers. They match well in my room.

Thanks for your review Robyn,

If YOU'RE happy, WE'RE happy!

awesome bench

delivery quick and set up so easy now look good in our bedroom

Thanks for your order Therese. Sounds like everything went well. Thank you so much and enjoy the new addition to your furniture!

Beach chsirs

Easy to assemble and speedy delivery is super fast thank you

Still waiting.

I understand there has been massive delays with coronavirus. You even stated in an email a potential amount of extra waiting days. Yeah well that was up until the 9th. It’s still just sitting there last scanned not on the move and it’s the 19th. I’m starting to think I’m never getting it. 1 more week and I’m demanding a refund.

Cool dude

My dog loves the gel bed. It’s big enough to sprawl out in it.

Small but cute

A lot smaller than a traditional bedside table. Cute though

Awesome Service!

Easy to purchase and my product came well within the given time frame. Factory to Home deserves all the praises! Just remember to check the size of the item you are buying, as I didn't and therefore once I received the two bedside tables, I was a little shocked with how small they were.
This is absolutely NOT Factory to Home's fault - it's my fault entirely!
I would definitely shop again and in fact, I have already referred several people to Factory to Home!! Thank you for your fast and reliable service! Lise

Large Fabric Storage Ottoman - Grey

Padded chairs

Great product super fast thank you

Kid's Toy Chest White

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